Delivery & Shipping
We offer FREE delivery during working hours (9:00am - 5:00pm for orders, same day delivery orders must be placed before 2.00pm) for the entirety of Singapore! And this includes all of Singapore and Sentosa, except for military bases and other similarly restricted areas.
Careful delivery route planning is what allows us to do that, and to be fair to all our customers. Because every customer is important to us, we are unable to provide free specific-hour delivery, for example, which requires chartering a vehicle and driver to have an order delivered separately from the others. According to the terms of the free delivery service we offer, the delivery will be made between 9:00am and 5.00pm but NOT at a specific time during those hours.
Charges only apply when you have special requests:**
| Delivery | Type/Description | Extra | |
|---|---|---|---|
| Evening |
5.01pm - 10.00pm, for orders place before 6.00pm same day |
+ $ 15.00 | |
| Express | within 60 minutes | upon successful placement of order | + $ 50.00 |
| within 90 minutes | upon successful placement of order | + $ 40.00 | |
| Re-delivery |
when address given is incorrect or the recipient is absent* |
+ $ 20.00 | |
*Informing the recipient spoils the surprise; we do NOT contact them, unless expressly instructed by the sender, prior to delivery. For more information, please see Payment & Returns.
**Specific-hour and Express delivery options are NOT available during busy periods, such as Valentine's Day, or Mother's Day.
